CAREERS

Arklign Laboratories strives to be the complete dental solution for dentists. We pride ourselves on being an innovative company that is proud of our products. Our employees value the work they produce and the knowledgeable customer service they provide. Our future employees should know that we’re looking for the right heart to fit the company.

Arklign’s culture is based on the heart of the employees, the customers, and the community. We work in small teams with high responsibilities. We work in teams where everyone is depended upon to reach to new levels and have fun doing it. If you’re looking for a fast pace, challenging environment and don’t fear taking risks to grow our company, then you have the right heart to join our company. Arklign Laboratories offers our employees the benefits of medical, paid holidays, vacation and sick.

Job Openings

Dental Customer Service Representative

We are a fast growing technology driven dental laboratory company looking for a full-time Customer Service/Sales Representative. You will be responsible to grow existing customers and create new customers while increasing customer satisfaction. You are the primary technical customer service representative of our organization.

General Administrative

  • Answering inbound customer calls, offering information on company products/services, updating new account information and inputting call notes in the customer service tracking system.
  • Communicates with customers, operations, dental technicians, and management in a prompt articulate manner.
  • Assists customers with case issues and status
  • Remain current on customers preferences and insure these preferences are being met
  • Prepare weekly reports to Executive Management
  • Participate as a key team player by supporting operations as needed
  • Contact customers on cases that are delayed or have technical questions
  • Special projects as assigned

Sales

  • Assists in the customer sales process by establishing new accounts(from direct mail, conventions, calls from referrals, etc.) as needed and following-up on customer orders
  • Makes outbound calls to follow-up on marketing generated leads (ie product promotions)
  • Assist with all sales/marketing tasks

Required skills and abilities:

  • Fluent in English (verbal and written)
  • Excellent listening and communication skills, both written and verbal
  • Willing to go through background check
  • Working knowledge of Excel spreadsheets and word processing, and CRM
  • Knowledge of Windows
  • Type 40+ wpm
  • Time management and prioritization skills are must
  • Quickbooks knowledge is a plus
  • Dental Industry Experience is a plus
Operations Office Clerk for Dental Startup

We are a fast growing technology driven dental laboratory company looking for a full-time Operations Associate who is a self-starter, fast learned, well-organized, detail oriented with positive attitude and strong communication skills (fluent in English, verbal and written).

Responsibilities (include but not limited to):

  • Provide quality customer service over the phone and by email
  • Driver coordinator/dispatcher for team of 3 throughout the bay area
  • Process work orders
  • Product shipping/handling, order fulfillment
  • General office support
  • Special projects as assigned

Qualifications (included but not limited to):

  • Typing 50 WPM
  • Attention to detail, face pace and accurate
  • Organized, self-motivated, flexible, fast learner
  • Works with minimal supervision
  • Ability to multi-task
  • Computer literate
  • Positive attitude, honest, reliable, committed to get things done
  • No criminal record, legal working status (detailed background investigation and drug screening may be performed)
  • Quickbooks knowledge a plus
Dental Lab Technician - Implant Ceramist

Arklign Laboratories is a full-service dental laboratory located in San Jose, CA. We have several dental lab technician positions open for immediate hire. Arklign Laboratories strives to be the complete dental solution for dentists. We pride ourselves on being an innovative company that is proud of our workmanship and services. Our employees value the work they produce and the knowledgeable customer service they provide.

Job opening:

Experienced Implant Ceramist

Rate:

Salary or $25~$50 per unit, based on skills, productivity, and experience.

Purpose of position:

Maintains and improves patients’ oral health by fabricating fixed prosthesis according to dentist’s prescriptions.

Responsibilities and duties:

  • Restore natural teeth by fabricating and repairing anterior and posterior dental prosthesis/dental appliances such as implant restorations, crown and bridge, inlay/onlay, and veneers.
  • Complete implantology procedures by fabricating prostheses to fit implants placed by the dentist.
  • Construct prostheses by following the dentist’s prescription.
  • Communicate with colleagues and managers in a prompt articulate manner.
  • Follows quality standard protocol.
  • Work closely with quality control specialists and address all issues regarding quality standards.
  • Recognize and report problem cases or cases that need additional prep work.

Qualifications:

  • 5+ year experience as a ceramist
  • Understand form and function
  • Use of dental technology
  • Surgical experience
  • Treatment plan experience
  • Customer-centric
  • Verbal communication
  • Attention to detail
Dental Lab Technician - Removable

Arklign Laboratories is a full-service dental laboratory located in San Jose, CA. We have several dental lab technician positions open for immediate hire. Arklign Laboratories strives to be the complete dental solution for dentists. We pride ourselves on being an innovative company that is proud of our workmanship and services. Our employees value the work they produce and the knowledgeable customer service they provide.

Job opening:

Removable Dental Technician

Rate:

Based on skills, productivity, and experience.

Purpose of position:

Maintains and improves patients’ oral health by fabricating removable prosthesis according to dentist’s prescriptions.

Responsibilities and duties, but are not limited to:

  • Experience with processing acrylic and flexible parital.
  • Experience with fabrication and repair of removable prosthetics.
  • Teeth-set up experience is a bonus, but not required.
  • Construct prostheses by following the dentist’s prescription.
  • Communicate with colleagues and managers in a prompt articulate manner.
  • Follows quality standard protocol.
  • Work closely with quality control specialists and address all issues regarding quality standards.
  • Recognize and report problem cases or cases that need additional prep work.

Qualifications:

  • 5+ year experience
  • Experience with full-mouth and implant restorations
  • Understand form and function
  • Customer-centric
  • Use of dental technology
  • Verbal communication
  • Attention to detail
Dental Lab Technician - Entry Level

Arklign Laboratories is a full-service dental laboratory located in San Jose, CA. We have several dental lab technician positions open for immediate hire. Arklign Laboratories strives to be the complete dental solution for dentists. We pride ourselves on being an innovative company that is proud of our workmanship and services. Our employees value the work they produce and the knowledgeable customer service they provide.

Job opening:

Entry Level Dental Laboratory Technician

Rate:

Based on skills, productivity, and experience.

Purpose of position:

Assist with tasks lab technicians need

Responsibilities and duties, but are not limited to:

  • Check in cases
  • Disinfect impressions
  • Pour up models
  • Trim models
  • Lab equipment maintenance
  • Light Cleaning
  • Communicate with colleagues and managers in a prompt articulate manner.
  • Follows quality standard protocol.
  • Recognize and report problem cases or cases that need additional prep work.

Qualifications:

  • Some dental lab experience
  • Ability to multitask
  • Organization skills
  • Attention to detail
  • Verbal communication

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